Privacy Policy - AI Platform

Introduction

AI Platform ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website, use our platform, or engage with our services.

Information We Collect

We may collect the following types of information:

Contact information: name, email address, phone number, company name, and job title provided through our contact forms or demo requests.
Technical data: IP address, browser type, operating system, referring URLs, and pages visited, collected automatically through cookies and similar technologies.
Usage data: interaction patterns with our platform, feature usage, session durations, and performance metrics.
Business data: organizational information provided during onboarding, including tenant configuration and integration requirements.

How We Use Your Information

To provide, operate, and maintain our AI governance platform and related services.
To respond to your inquiries, process demo requests, and deliver customer support.
To improve our platform through usage analytics while maintaining governance and compliance standards.
To enforce multi-tenant data isolation and ensure operational security across all client environments.
To comply with legal obligations and enforce our contractual agreements.

Data Security & Isolation

Security is foundational to our architecture. We implement enterprise-grade safeguards including:

Multi-tenant data isolation with independent vector stores per client.
JWT-secured session management with tenant-scoped access controls.
End-to-end encryption for data in transit and at rest.
Full audit trails with correlation IDs for every operation.
Support for sovereign and air-gapped on-premise deployments.

Data Sharing & Third Parties

We do not sell your personal data. We may share information only in the following circumstances:

With LLM providers (e.g., OpenAI, Google, Anthropic) as required to process AI operations, governed by our provider abstraction layer and subject to strict data handling agreements.
With infrastructure providers necessary to host and deliver our services.
When required by law, regulation, or legal process.

Cookies & Tracking

We use essential cookies to maintain site functionality (e.g., theme preferences and language settings). We may use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Object to or restrict certain processing activities.
Request data portability.
Withdraw consent where processing is consent-based.

To exercise any of these rights, please contact us at contact@aiplatform.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.