Capability manifests
Declare exactly what an agent can call, tools, APIs, models. Anything outside the manifest is denied at the gateway, not at the model.
Platform
Amargi Agents
The AI control plane.
Build, deploy, and observe AI agents scoped to your organization. Multi-tenant isolation, capability manifests, approval chains, and full audit trails, embedded in every Amargi product.
Amargi Agents is the governance layer behind every AI feature in the suite. Define what your agents can do, who they can do it for, and what records get kept. Agents from Reach, Mail, Meet, and Escalate all run through this control plane.
Key features
Approval chains
Wire human review into any high-risk action. Approvers see the full context, not just the request, including which agent asked and why.
Full audit trail
Every prompt, every tool call, every model response, recorded with the user, agent, and capability invoked. Searchable, exportable, immutable.
Multi-tenant by design
Hard data boundaries between organizations. An agent for one tenant cannot read another tenant's knowledge, history, or context.
Provider-agnostic
Route to OpenAI, Anthropic, Gemini, or self-hosted models. Per-org pinning, per-capability fallback, latency-aware load balancing.
Commercial enforcement
Tiered licensing, per-partner metering, contract-bound entitlements. The platform enforces what you sold.
How teams use it
Embedded support agent
Drop an AI agent into your product that can read tenant-scoped knowledge and answer customer questions, without ever crossing tenant boundaries.
Approval-gated automation
Let agents draft refunds, contracts, or escalations, but require a human OK before anything ships. The audit trail is the compliance log.
AI inbox assistant
Powers the AI inbox in Reach. Same model, same governance, same audit trail, without writing a separate AI layer.
Pricing
Per-organization pricing based on agent count, capability scope, and deployment model. Contact us for a quote.
Integrates with
Powers the AI inbox in Reach, drafts replies in Mail, transcribes Meet recordings, and triages Escalate tickets, same governance everywhere.
Ship AI without losing control
Contact us about deploying Agents in your environment, cloud, hybrid, or air-gapped on-premise.