What's new in Amargi.

This is a high-level page of platform milestones, not an exhaustive list of every change. We keep it honest: what's here is genuinely live today, and the quarters are a rough chronological grouping, not exact ship dates.

2026 · Q2

1. Improved

   Amargi Reach — AI-assisted replies

   Suggested drafts for human agents inside the unified inbox, with a person staying in control of every message.

2. New

   Amargi Reach — WhatsApp campaigns

   Message your lists on WhatsApp through direct Meta channels, with no third-party middleman.

3. Shipped

   Amargi Widget Builder

   Embed AI or live chat on your site in one line of code.

2026 · Q1

1. New

   Amargi Agents — answers from your own knowledge

   AI that answers from your knowledge base with a clean handoff to a human, and provider-agnostic models.

2. Improved

   Amargi Escalate — ticketing + CRM

   Ticketing with SLAs, routing and a knowledge base, alongside the leads and sales pipeline.

3. New

   Arabic-first bilingual experience

   Arabic and English across the whole platform, with native RTL support rather than a bolt-on translation.

2025 · Q4

1. Shipped

   Amargi Hub — one login, one bill

   Unified identity and billing across the whole product suite, one account for the entire team.

2. Shipped

   Amargi Reach — unified inbox

   WhatsApp, Email, Messenger and Instagram in one inbox, connected directly through Meta.

3. New

   Amargi Meet — self-hosted HD video

   High-definition video meetings with recordings, on your own infrastructure.

4. New

   Sovereign deployment + EU data residency

   Cloud, private or on-premise, with EU data residency available by default.

5. Shipped

   Meta Tech Provider standing

   Direct Meta channels for Reach, with no third-party BSP in the path.